Punjab State Power Corporation Ltd. (POWERCOM)
This government body is fetching huge money in the name of
credit/debit/netbanking bill payments of due bills.
As explained it being fee of the bill pay intermediator.
Which is against the consumer rights & services.
Payment of bill is offer by the Punjab State Power Corporation Ltd.
(POWERCOM) not demanded by the consumer.
Just take the example of mobile/phone/insurance/credit card/other
merchandiser bill payments, no one charges extra.
This is just for the help for the customer as well as quick & easy
receiving of bill dues by the merchandisers.
So it is against the law of consumer rights.
Please take appropriate actions.
This complaint also mailed to the concerned bodies as address available on the site
firstname.lastname@example.org, email@example.com, firstname.lastname@example.org— Mon, Feb 18, 2013 at 12:01 PM
as well as send to the suggestion box available at the site
+91 98145 61099
Customer Account No.—-C32HG540008K