sbi, creditcard

By | March 25, 2013

RE:’CaseID=006-409-282′ Regarding Card Number-4317575174941477, HARSHAD
VAGHELA(UNAUTHORISEDBLOCKING OF CREDITCARD WITHOUT CONSUMERPERMISSION)
Nodal
Officer
(SBICard) Wednesday, March 20, 2013 10:57AM
From: “Nodal Officer (SBICard)”
Wednesday, March 20, 2013 10:57AM
To: “HARSHAD D VAGHELA” Hide Details
Cc:
Bcc:
Sent by: “Nodal Officer (SBICard)”
Dear Mr.Vaghela,
Warm Greetings for the day!
We sincerely regret for the inconvenience caused to you on the matter addressed to us. We are
committed to resolve the matter to your satisfaction.
We wish to inform that we tried to contact you at 09321306843 , but could not get in touch with you.
We assure you that we have assigned a dedicated resource to investigate and resolve the concerns
raised with us. We would revert to you within 5 days with our response.
We request your co-operation with us in the interim.
Please feel free to contact us should you require any further assistance or clarification.
Yours sincerely,
Sakshi Gulati
from Nodal Desk – SBI Card
======================================
Respected Sir, Nothing Had Been Done. Till Date
SBI Card Related
K,
Shankarjee
(GE India) Tuesday, March 19, 2013 06:44PM
From: “K, Shankarjee (GE
India)”
Tuesday, March 19, 2013 06:44PM
To: Hide Details
Cc:
Bcc:
Sent by: “K, Shankarjee (GE India)”
Dear Mr Harshad,
Warm Greetings for the day!
We wish to inform you that your SBI card account has been deactivated, as the outstanding amount
exceeded the credit limit assigned on your SBI card account.
However, as we have received the complete outstanding towards your card in January , Considering nil
due on card and bases your mail request we have raised request for reactivation of your card on
18/03/2013 and would request you to afford us 5 working days to enable us to resolve your query on
priority.
Please feel free to contact us should you require any further assistance on 044-49059059.
Yours sincerely,
Shankarjee
from CEO Desk – SBI Card
Respected Sir, % working days are over, no signs of imporovements found.
RE:’CaseID=006-409-281′ Regarding Card Number-4317575174941477, HARSHAD
VAGHELA(UNAUTHORISEDBLOCKING OF CREDITCARD WITHOUT CONSUMERPERMISSION)
CEO
(SBICard) Tuesday, March 19, 2013 11:35AM
From: “CEO (SBICard)”
Tuesday, March 19, 2013 11:35AM
To: “HARSHAD D VAGHELA” Hide Details
Cc:
Bcc:
Sent by: “CEO (SBICard)”
Thank you for writing to me.
Srinivas or Amit will connect within two days to resolve your concern.
Warm Regards
CEO
SBI Card
Respected Sir , Neither Sriniwas / Nor Amit has Contacted Me.
‘CaseID=006-409-282′ Regarding Card Number-4317575174941477, HARSHAD
VAGHELA(UNAUTHORISEDBLOCKING OF CREDITCARD WITHOUT CONSUMERPERMISSION)
Nodal
Officer
(SBICard) Tuesday, March 19, 2013 11:34AM
From: “Nodal Officer (SBICard)”
Tuesday, March 19, 2013 11:34AM
To: “Harshad.Vaghela@relianceada.com” Hide Details
Cc:
Bcc:
Sent by: “Nodal Officer (SBICard)”
Dear Cardholder,
I thank you for writing to me and bringing it to my notice. We will contact you if we need any
further details to resolve the matter.
Since this is the Escalation Desk and all cases are investigated in detail, resolution of your
concern may take up to 2 weeks.
In case you have a query or writing to us for the first time, please reach our feedback ID
feedback@sbicard.com or contact our call center on 1860-180-1290 from BSNL / MTNL Lines
and 39 02 02 02 from all other phones.
For faster tracking of your future communication, please do not change the subject line of this
email. If you have not provided your SBI Card / Contact Number in your email, please provide
the same for faster resolution.
While we work towards providing a resolution, we request you to please bear with us in the
interim.
In case you do not get a response within 2 weeks or your concern continues to remain
unresolved, you may reach me at amit.kalra1@ge.com
We thank you for giving us this opportunity to serve you.
Warm Regards,
Nodal Officer
Customer Services
SBI CardsPlease note that our email id has changed to Nodalofficer@sbicard.com. For any
further correspondence, please write in to this email ID. We request you to add our email id
Nodalofficer@sbicard.com to your contacts list to effect priority delivery by your email service
provider.
—–Original Message—–
From: Harshad.Vaghela@relianceada.com [Harshad.Vaghela@relianceada.com]
Sent: Tuesday, Mar 19 2013 11:16AM
To: feedback@sbicard.com [feedback@sbicard.com]; Nodalofficer@sbicard.com
[Nodalofficer@sbicard.com]; CustomerServiceHead@sbicard.com
[CustomerServiceHead@sbicard.com]; CEO@sbicard.com [CEO@sbicard.com];
Bomumbai@rbi.org.in [Bomumbai@rbi.org.in]
Subject: Regarding Card Number-4317575174941477, HARSHAD
VAGHELA(UNAUTHORISEDBLOCKING OF CREDITCA
Respected Sir, I AM REGULAR USER OF
SBI CARD-4317575174941477HARSHAD VAGHELA, ISSUED BY SBI CREDIT CARD. MY
PROBLEM IS THAT MY CARD IS BLOCKED WITHOUT INFORMING ME EVEN I HAD MADE ALL
THE NECESSARY DUE PAYMENTS. BUT WITHOUT INFORMING CONSUMER SBI HAS
MISUSED THEIR AUTHORITY AND BLOCKED MY CARD WITHOUT INFORMING ME. SO CAN
YOU GIVE PROPER ANSWER/JUSTIFICATION WHY YOU HAD BLOCKED MY CARD, WITH
WHOSE PERMISSION YOU HAD BLOCKED IT, AND AS I AM GOING TO TAKE LEGAL ACTION,
BY PUTTING A CASE IN CONSUMER FORUM, HOW A BANK CAN BLOCK CONSUMER’S CARD
WHEN ALL NECESSARY DUE PAYMENTS ARE PAID AND UPDATED ON THEIR SITES.
HOPING POSITIVE REPLY
Regards
for information purpose necessary files PDF attached, please see attachments
Harshad Vaghela
Bhyander MTD
30093063
———-
TILL DATE NO SOLURION FOUND/RECEIVED
‘CaseID=006-409-289′ Regarding Card Number-4317575174941477, HARSHAD
VAGHELA(UNAUTHORISEDBLOCKING OF CREDITCARD WITHOUT CONSUMERPERMISSION)
Feedback
(SBICard) Tuesday, March 19, 2013 11:31AM
From: “Feedback (SBICard)”
Tuesday, March 19, 2013 11:31AM
To: “Harshad.Vaghela@relianceada.com” Hide Details
Cc:
Bcc:
Sent by: “Feedback (SBICard)”
Dear Customer,
Thank you for writing to us.
Our Team is working on your query and shall revert to you through a call or an e-mail within 5
working days.
1. To help us respond faster, please mention your SBI Card number and contact number in the
correspondence. In case these details have not been included, please provide us with the same by
replying to this e-mail.
2. The reference number of your case has been mentioned in subject line of this correspondence.
For faster tracking of your future communication, please revert to us without changing this
subject line.
In case you are not satisfied with the resolution offered, you may write to “VP, Customer
Services” at Kartik.grover@ge.com
At SBI Cards, we are committed to make your life simple and we thank you for giving us this
opportunity to serve you.
Yours Sincerely,
Kartik Grover
Vice President,
Customer Services
SBI Cards
Important: Lost Card needs to be immediately reported and blocked. Use our automated IVR
channel available 24 x 7 or contact our Customer Service representatives (Between 8 am to 8
pm) at helpline numbers – 39 02 02 02 (Prefix STD code of your city while calling from mobile)
to block your card immediately. You may also contact us through SMS (type “problem and send
to 9212500888), Facebook (facebook.com/sbicards or through Twitter
(twitter.com/sbicard_connect)
RESPECTED SIR NOTHING HAS BEEN DONE EVEN AFTER 5 DAYS PASS OUT
—–Original Message—–
From: Harshad.Vaghela@relianceada.com [Harshad.Vaghela@relianceada.com]
Sent: Tuesday, Mar 19 2013 11:16AM
To: feedback@sbicard.com [feedback@sbicard.com]; Nodalofficer@sbicard.com
[Nodalofficer@sbicard.com]; CustomerServiceHead@sbicard.com
[CustomerServiceHead@sbicard.com]; CEO@sbicard.com [CEO@sbicard.com];
Bomumbai@rbi.org.in [Bomumbai@rbi.org.in]
Subject: Regarding Card Number-4317575174941477, HARSHAD
VAGHELA(UNAUTHORISEDBLOCKING OF CREDITCA
Respected Sir,
I AM REGULAR USER OF
SBI CARD-4317575174941477
HARSHAD VAGHELA, ISSUED BY SBI CREDIT CARD. MY PROBLEM IS THAT MY CARD IS
BLOCKED WITHOUT INFORMING ME EVEN I HAD MADE ALL THE NECESSARY DUE
PAYMENTS. BUT WITHOUT INFORMING CONSUMER SBI HAS MISUSED THEIR AUTHORITY
AND BLOCKED MY CARD WITHOUT INFORMING ME. SO CAN YOU GIVE PROPER
ANSWER/JUSTIFICATION WHY YOU HAD BLOCKED MY CARD, WITH WHOSE PERMISSION
YOU HAD BLOCKED IT, AND AS I AM GOING TO TAKE LEGAL ACTION, BY PUTTING A CASE
IN CONSUMER FORUM, HOW A BANK CAN BLOCK CONSUMER’S CARD WHEN ALL
NECESSARY DUE PAYMENTS ARE PAID AND UPDATED ON THEIR SITES.
HOPING POSITIVE REPLY
Regards
for information purpose necessary files PDF attached, please see attachments
Harshad Vaghela
Bhyander MTD
30093063
9321306843
The information contained in this electronic message (email) and any attachments to this email
are intended for the exclusive use of the addressee(s) and access to this email by any one else is
unauthorised. The email may contain proprietary, confidential or privileged information or
information relating to Reliance Group. If you are not the intended recipient, please notify the
sender by telephone, fax, or return email and delete this communication and any attachments
thereto, immediately from your computer. Any dissemination, distribution, or copying of this
communication and the attachments thereto (in whole or part), in any manner, is strictly
prohibited and actionable at law. The recipient acknowledges that emails are susceptible to
alteration and their integrity can not be guaranteed and that Company does not guarantee that any
e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by
this email.
SO PLEASE SUGGEST ME, GUIDE ME WHAT TO DO TO RELIVE
FROM THIS HARRASEMENT’ ALL CARD PAYMENTS DUES
PAID, BUT CARD BLOCKED WITHOUT PERSON KNOWING

8 thoughts on “sbi, creditcard

  1. wwwsbicard.com

    My name is suresh.c My card no 4377486204017964. Date of birth 01/04/1982 I have request for urgently please give me sir closer letter

    Reply
  2. K.RAVIKUMAR

    My name is k.ravikumar my card no 4317575605079830 date of birth 05/02/1981 i have request sir closer letter please give me sir

    Reply
  3. Ashok ajmani

    Dear Sir,

    This is regarding card no. 4377 4869 4556 6816 . Sir, I have received a bill for a sum of Rs.750 plus service charge towards annual charge. Sir, I would like to inform you that at the time of issue of card I was told that the card is being issued free of cost. In case there is any charge for the card , I shall request you to discontinue my card. On earlier occasions the charges were taken back. Kindly inform me about the withdrawal /waiver of the charges. In case the charges are to be levied for the card, I shall humbly request you to kindly discontinue my card. A line in reply shall be appreciated.
    Regards,
    Ajmani
    9810342579

    Reply
  4. rajesh kumar

    hello sir upto now i not activated my credit due to mismatch of my date of birth in credit card, so what i have do for that. please reply me.

    Reply
  5. nandini jagadeesan

    sir ,i would like to cancel my sbi card.what should i do for that?

    Reply
  6. prati pal singh gill

    Sir,
    I made payment of Rs. 560/- vide State Bank of Hyderbad, New Delhi Cheque No. 671032 from my SBH Account No. 52143009163 toward annual charges of SBI Card. By mistake I mentioned the Credit Card Number of State Bank of Hyderabad instead of State Bank of India.

    The amount of Rs. 560/- has been debited from my account No. 52143009163 with State Bank of Hyderabad, New Delhi vide Transaction No. 207249 dated 26.3.2014.

    It is requested that amount of Rs. 560/- debited from my account may please be credited to my State Bank of India Credit Card No. 4377 4869 8907 1350.

    Thanks and regards

    P S Gill

    Reply
  7. prati pal singh gill

    Sub: Request to credit Rs. 560/- to SBI Credit Card No. 4377 4869 8907 1350
    My contact No. 9868201161

    Sir,

    I have tried my level best to lodge my complaint with State Bank of India Credit Card Consumer Service but I did not get proper response to my grievance.

    I made payment of Rs. 560/- vide State Bank of Hyderbad, New Delhi Cheque No. 671032 from my SBH Account No. 52143009163 toward annual charges of SBI Card. By mistake I mentioned the Credit Card Number of State Bank of Hyderabad instead of State Bank of India.

    The amount of Rs. 560/- has been debited from my account No. 52143009163 against Cheque No. 671032 with State Bank of Hyderabad, New Delhi vide General No. / Transaction No. 207249 dated 26.3.2014.

    It is requested that amount of Rs. 560/- debited from my account may please be credited to my State Bank of India Credit Card No. 4377 4869 8907 1350.

    Please help me to solve my grievance and request to send me a line of action taken by
    you.

    Thanks and regards

    Prati Pal Singh Gill
    E-mail: pratigill@yahoo.com
    Mobile No. 9868201161

    Reply
  8. Md.Arif Ansari

    my name is Md. Arif Ansari App. No 1721901004792 date of birth 05/03/1984 I have request sir close my SBI credit card as soon as possible.

    Reply
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