Snapdeal

By | July 3, 2013

Fri, Jun 28, 2013 at 5:17 PM
Fri, 5:17 PM
Message starred
[Snapdeal Support] Re: Problem with product received (ticket #2394986)
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From
• Snapdeal Support

To
• RAMNATH SINGH
# Please reply above this line for further assistance #

Your request (#2394986) has been solved. To reopen this request, reply to this email or click the link below:

http://support.snapdeal.com/tickets/2394986

________________________________________

Snapdeal Support, Jun 28 05:17 pm (IST):
Dear Ramnath,
Thank you for contacting Snapdeal.com.
Please accept our sincere apologies for the inconvenience you have experienced.
We regret to inform you that we are now running short of stock, and would be unable to process your order.
Your request for refund has now been forwarded from our end and the amount will be credited to your credit card account within the next 7-10 working days.
We request you to treat this incident as an exception and not as a yardstick to evaluate the quality of service, we strive to achieve for our valued customers.
In case of any further assistance or clarification on this issue, please reply back to this email.
Please note: We recommend you to please add help@snapdeal.com in your inbox to ensure the emails lands in your Inbox and not in the spam/junk folder.

Regards,
Snapdeal Helpdesk
——————————————————————————————————————————
1. India’s leading marketplace platform with more than 18 million subscribers
2. All products sold under TrustPay – Snapdeal’s 100% Moneyback guarantee
3. More than 5 Lakh products from 4000+brands with free shipping across India to over 4000 towns and cities
4. Secure payment options – Cash on Delivery, EMI, Debit/Credit cards
——————————————————————————————————————————
Visit Now: www.snapdeal.com
________________________________________

RAMNATH SINGH, Jun 28 05:15 pm (IST):
Dear Snapdeal Manager
when we book the order that time stock was available in the yours site that’s why i book my order.
am i Right .
so why now you are cancelled my Order.
I all Ready Spoken to Yours costumer care
and i also spoken to my HDFC bank card Dept. Do not do my order not to be cancelled .
This not a good Matter that you had done with me.
Now i want That my product
Pls do
ramnath singh
________________________________
From: Snapdeal Support
To: RAMNATH SINGH <ramnathan4u@yahoo.co
Sent: Friday, June 28, 2013 1:34 PM
Subject: [Snapdeal Support] Re: Problem with product received (ticket #2394986)
________________________________________

Snapdeal Support, Jun 28 01:34 pm (IST):
Dear Ramnath,
Thank you for contacting Snapdeal.com.
Please accept our sincere apologies for the inconvenience you have experienced.
We regret to inform you that we are now running short of stock, and would be unable to process your order.
Your request for refund has now been forwarded from our end and the amount will be credited to your credit card account within the next 7-10 working days.
We request you to treat this incident as an exception and not as a yardstick to evaluate the quality of service, we strive to achieve for our valued customers.
In case of any further assistance or clarification on this issue, please reply back to this email.
Please note: We recommend you to please add help@snapdeal.com in your inbox to ensure the emails lands in your Inbox and not in the spam/junk folder.

Regards,
Snapdeal Helpdesk
——————————————————————————————————————————
1. India’s leading marketplace platform with more than 18 million subscribers
2. All products sold under TrustPay – Snapdeal's 100% Moneyback guarantee
3. More than 5 Lakh products from 4000+brands with free shipping across India to over 4000 towns and cities
4. Secure payment options – Cash on Delivery, EMI, Debit/Credit cards
——————————————————————————————————————————
Visit Now: www.snapdeal.com
________________________________________

RAMNATH SINGH, Jun 27 03:36 pm (IST):
Why My order is Cancelled pls Tell me now At -9818716822
its very bad .
other wise i will go to consumer court.
RAMNATH SINGH

________________________________
From: Snapdeal Support
To: RAMNATH SINGH
Sent: Wednesday, June 26, 2013 5:16 PM
Subject: [Snapdeal Support] Re: Problem with product received (ticket #2394986)
________________________________________

RAMNATH SINGH, Jun 27 12:50 pm (IST):
I hope you can-sell my order i will Go To Consumer court Regarding This matter.
Ramnath singh

________________________________
From: ramnath singh
To: Snapdeal Support
Sent: Wednesday, June 26, 2013 6:10 PM
Subject: Re: [Snapdeal Support] Re: Problem with product received (ticket #2394986)

Thanks a lot
Ramnath singh
________________________________
From: Snapdeal Support
To: RAMNATH SINGH
Sent: Wednesday, June 26, 2013 5:16 PM
Subject: [Snapdeal Support] Re: Problem with product received (ticket #2394986)
________________________________________

RAMNATH SINGH, Jun 26 06:10 pm (IST):
Thanks a lot
Ramnath singh
________________________________
From: Snapdeal Support
To: RAMNATH SINGH
Sent: Wednesday, June 26, 2013 5:16 PM
Subject: [Snapdeal Support] Re: Problem with product received (ticket #2394986)
________________________________________

Snapdeal Support, Jun 26 05:16 pm (IST):
Dear Ramnath,
Thank you for contacting Snapdeal.com.
Please accept our sincere apologies for the inconvenience you have experienced.
We are trying to deliver the product as soon as possible. Once your product is shipped from our side, you will receive an email and SMS notification with the courier details.
We request you to bear with us in the interim.
In case of any further assistance or clarification on this issue, please reply back to this email.
Please note: We recommend you to please add help@snapdeal.com in your inbox to ensure the emails lands in your Inbox and not in the spam/junk folder.

Regards,
Snapdeal Helpdesk
——————————————————————————————————————————
1. India’s leading marketplace platform with more than 18 million subscribers
2. All products sold under TrustPay – Snapdeal’s 100% Moneyback guarantee
3. More than 5 Lakh products from 4000+brands with free shipping across India to over 4000 towns and cities
4. Secure payment options – Cash on Delivery, EMI, Debit/Credit cards
——————————————————————————————————————————
Visit Now: www.snapdeal.com
________________________________________

RAMNATH SINGH, Jun 26 04:05 pm (IST):
Thanks i hope you will do as soon as possible.
Ramnath singh

________________________________
From: Snapdeal Support
To: RAMNATH SINGH
Sent: Tuesday, June 25, 2013 5:22 PM
Subject: [Snapdeal Support] Re: Problem with product received (ticket #2394986)
________________________________________

Snapdeal Support, Jun 25 05:22 pm (IST):
Dear Ramnath,
Thank you for contacting Snapdeal.com.
We express our sincere apologies for the inconvenience you have experienced.
This is in reference to your order number 1053958337 which is getting delayed by a couple of days due to high demand from valuable customers such as you.
Please be assured that our endeavor is to ensure that your order reaches you at the earliest.
We appreciate your support and patience in this regards.

In case of any further assistance or clarification on this issue, please reply back to this email.
Please note: We recommend you to please add help@snapdeal.com in your inbox to ensure the emails lands in your Inbox and not in the spam/junk folder.

Regards,
Snapdeal Helpdesk
——————————————————————————————————————————
1. India’s leading marketplace platform with more than 18 million subscribers
2. All products sold under TrustPay – Snapdeal’s 100% Moneyback guarantee
3. More than 5 Lakh products from 4000+brands with free shipping across India to over 4000 towns and cities
4. Secure payment options – Cash on Delivery, EMI, Debit/Credit cards
——————————————————————————————————————————
Visit Now: www.snapdeal.com
________________________________________

RAMNATH SINGH, Jun 24 09:28 pm (IST):
Dear snapdeal Manager i placed my order on 16 june 2013 as pls see Below
My Order ID : 1053958337 Order Placed on : 2013-06-16 11:36:54
You have done all the hard work!! Now sit back and relax. We will send you an Email and SMS the moment your order items are dispatched to your address.

Order Details :
S.no Item name Suborder Number Quantity Estimated Dispatch Date Price
1 Haier HRD 2455 RFCSAI Refrigerator
Seller: JAGDAMBA TRADING CO.

1414513592
1 On or Before
Jun 19, 2013
11190

Shipping Address :
RAMNATH SINGH
F-340/A SHIV SHAKTI LANE NO-5 AALI VIHAR SARITA VIHAR
BARAT GHAR
NEW DELHI – 110076
Daman and Diu
Total Amount : Rs. 11190
Discount Applied : 0
SD Cash Redeemed : 0
Shipping Charges : 0
Paid Amount : Rs. 11190

Note: Post shipment, the delivery of your item(s) will take anywhere between 1 to 4 days depending on the
But Stll My order not Reached To My home.
Pls Do As soon as posible
RAMNATH SINGH,
9818716822
ramnath singh

Your Order No. : 1053958337 Order Placed On : 2013-06-16 11:36:54
Order Details:
S.no Item name Item Code / Voucher(s) Status Unit Price Quantity Price Pre-order
Amount Subtotal
1 Haier HRD 2455 RFCSAI Refrigerator
1414513592 Cancelled
Rs. 11190 1 Rs. 11190 N/A Rs. 11190

Customer Information:

RAMNATH SINGH
Email: ramnathan4u@yahoo.com
Mobile: 9818716822 Shipping Information:

RAMNATH SINGH
F-340/A SHIV SHAKTI LANE NO-5 AALI VIHAR SARITA VIHAR,
BARAT GHAR
NEW DELHI – 110076
Delhi
Total Amount Rs. 11190
Shipping Charges Rs. 0

Paid Amount Rs. 111

This order is covered under TrustPay.
Snapdeal’s 100% Moneyback Guarantee. Know More >

Dear RAMNATH SINGH, Your Order ID : 1053958337
Order Placed on : 2013-06-16 11:36:54
You have done all the hard work!! Now sit back and relax. We will send you an Email and SMS the moment your order items are dispatched to your address.
Order Details :
S.no Item name Suborder Number Quantity Estimated Dispatch Date Price
1 Haier HRD 2455 RFCSAI Refrigerator
Seller: JAGDAMBA TRADING CO.

1414513592

1 On or Before
Jun 19, 2013 11190

Shipping Address :
RAMNATH SINGH
F-340/A SHIV SHAKTI LANE NO-5 AALI VIHAR SARITA VIHAR
BARAT GHAR
NEW DELHI – 110076
Daman and Diu Total Amount : Rs. 11190
Discount Applied : 0
SD Cash Redeemed : 0
Shipping Charges : 0
Paid Amount : Rs. 11190

Note: Post shipment, the delivery of your item(s) will take anywhere between 1 to 4 days depending on the location being served.

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