We have purchased one diamond pan from STAR CJ company product name is Sanjeev Kapoor diamond pan on 2 nd Feb 2012 with the warranty of one year. This was purchased by my in low Mr.Satish Shepal. last month and a half we are giving complaint over the phone to send us the duplicate copy of purchase bill for obtaining the warranty services, they are just promising they are sending and they are not sending. After sending bunch of mails their response was negative. They have assured us they will send the soft on email@example.com which is still not send by them. Finally we called and told them we will be going to consumer court, in this event they have confirmed they are sending the hard copy through courier however one and a half week past now they have not send the hard copy also.
The problem is this PAN handle is broken and without bill they will not replace the handle. We suspect this is the harassment given by STAT CJ Company by not keeping their promise for replacing the handle and once warranty is over this service will be available only on chargeable basis. Their contact no is 18605001860
We request you to intervene as this is harassment given by STAR CJ Company