My name is Raj Kumar Deb. 8792648680 is my number. I am one of the oldest customer of tata docomo when it came in bangalore for the first time. But recently from last 6 months I am facing the same problem of unnecessary deduction of my balance without any knowledge for what reason my balance got deducted. before also I have given complaints for the same but don’t know is it effective or not. Today 6th October also I have been charged by Rs. 14/- suddenly and when I have verified with a toll free number of Docomo I came to know that I have been charged because one new service in the of Video talking got activated and then I have called in the customer care also but I din’t get connected to that because in Karnataka it was Strike so please I want my refund. Even i went to their site also to register my complaint but that forum was not working. Its a kind of harassment for customers whose number means allot for their personal as well as professional life. So please take an immediate action for it.
thanks & Regards
raj kumar deb