WS Retail Services Pvt.Ltd.

by rednamros on December 15, 2012

Sir.

I have ordered a product through online from flipkart.com C/O WS Retail Services Pvt. Ltd., and i found that the product (Belkin BLK-F8M159QE Power Pack 2000) to be wrongly described in the web which tend me to place an order on Dt: 12/12/2012 approximately at 10:16 hrs. I have received the shipment on 15/12/2012 at 16:.00 hrs. I have opened the courier which was sent through blue dart courier service in a closed packing.

After opening the pack i found that the charger device was integrated with only one output port where in the web it was mentioned that the device can Charge Two Devices Simultaneously. I felt very disappointed and i have called the customer care service. When there received the call voice answered and I have followed there instructions then the call got connected to csr. When the csr answered I have explained the problem but there was no response from the other side. Again i have called back and explained every point of my problem regarding the device. There told me that it a technical issue and there will call me after a movement and from that day i haven’t received any call from them.

{ 42 comments… read them below or add one }

S K Singhai December 16, 2012 at 10:57

Dear Sir,
I had ordered : HP Pavilion DV4-5009TX Laptop with Order Id : OD21204141328 through flipkart for my son Aniket Singhai which was confirmed on 4th Dec 2012 and expected to be delivered to me by 8th Dec 2012. Thereafter the delivery date was extended by 10 days without giving any reasons and informed that it would be delivered by 17th. However when dispatch was not confirmed I pursued the matter with customer support but no proper reply was given and now I have been informed on 16th Dec that concerned team is looking into the matter and within two business days the concerned team would get in touch with me by e-mail or a call with an update on the status of this order. As such after 2 weeks of placing the order neither the product is delivered nor status of order is known. Even specific cause of delay is not informed . As such it is requested to look into the matter seriously and ensure delivery of the ordered laptop within 3 days. I am really very disappointed with improper and casual response of flipkart executives online as well as on telephone.
S K Singhai
9424685666

The correspondence held with Flipkart customer care is reproduced below:-
Kindly ignore the previous mail.

We sincerely apologize for the inconvenience caused in this regard.

This is to inform you that unfortunately, there has been an u
Dear Singhai,

Greetings from Flipkart!

Order Id : OD21204141328
Product : HP Pavilion DV4-5009TX Laptop 2nd Ci5/6GB/640GB/Win 7 HB/2GB Graphics with Beats Audio (Carmine Red With Nova Pattern)(HP Branded Backpack and Upgrade to Windows 8 Pro for Rs.699/-(Redemption offer) (COMD86YYGF52MWCE)

Kindly ignore the previous mail.

We sincerely apologize for the inconvenience caused in this regard.

This is to inform you that unfortunately, there has been an unexpected delay in having this order shipped to you. We have escalated this issue to our concerned team.

Kindly provide us two business days within which the concerned team would get in touch with you by e-mail or a call with an update on the status of this order.

Please accept our sincere apologies for the inconvenience caused due to the delay. We request your kind cooperation and understanding in this regard.

Please write back to us should you have any other questions or need further assistance.

Regards,
kavya
Flipkart Customer Support
http://www.flipkart.com
The Online Mega Store!

Incident History
Response Via Email (kavya) 16/12/2012 03.42 PM
Dear Singhai,

Greetings from Flipkart!

Order Id : OD21204141328
Product : HP Pavilion DV4-5009TX Laptop 2nd Ci5/6GB/640GB/Win 7 HB/2GB Graphics with Beats Audio (Carmine Red With Nova Pattern)(HP Branded Backpack and Upgrade to Windows 8 Pro for Rs.699/-(Redemption offer) (COMD86YYGF52MWCE)

We sincerely apologize for the inconvenience caused in this regard.

This is to inform you that unfortunately, there has been an unexpected delay in having this order shipped to you. We have escalated this issue and the concerned team.

Kindly provide us two business days within which the concerned team would get in touch with you by e-mail or a call with an update on the status of this order.

Please accept our sincere apologies for the inconvenience caused due to the delay. We request your kind cooperation and understanding in this regard.
Customer By Email (.) 16/12/2012 03.30 PM
Dear Mr Shreejith It is very surprising to note that you have mentioned there is an unexpected delay of 2-3 business days whereas you can see that I had placed my order on 31st Dec 21012 and initially I was intimated Expected Delivery:4 business days from order date thereafter I was informed that i would receive my order by 8th Dec2012 which was again delayed and I was informed that my order would be delivered on 17th Dec 2012. Now after my repeated mails and calls to your customer care I have been informed
through your mail dated 16 Dec 12 that – there has been an unexpected delay of 2-3 business days in having this order shipped to you whereas the delay is already more than 10 -12 days a nd further it is mentioned that the concerned team is looking into the ‘challenges’ involved which has caused the delay. It is very surprising to note that still reasons for delay are being looked into and I have not been informed about availability of the product which I am repeatedly asking. Such delay and irresponsible
attitude for not replying my specific queries has caused great inconvenience , loss of time in making unnecessary correspondence and mental agony besides loss of my work due to non receipt of the laptop I have ordered. As such you are requested to intimate clearly if the product is available with you or not and if available when it would be delivered to me. I am very much disappointed with your ‘prompt’ casual and vague replies. Singhai

From: Flipkart Customer Support
To: sksinghaijbp@yahoo.com

Sent: Sunday, December 16, 2012 11:45 AM
Subject: [ Delay In Shipment ] OD21204141328 from: sksinghaijbp@yahoo.com [Incident: 121213-020479]
Response Via Email (sreejith) 16/12/2012 11.45 AM
Dear Singhai,

Greetings from Flipkart!

Order Id : OD21204141328

We certainly understand your concern.

This is to inform you that unfortunately, there has been an unexpected delay of 2-3 business days in having this order shipped to you. We have escalated this issue and the concerned team is looking into the challenges involved which has caused the delay.

Please accept our sincere apologies for the inconvenience caused due to the delay. We request your kind cooperation and understanding in this regard.
Customer By Email (.) 16/12/2012 07.00 AM
Well I have not yet recd any confirmation about dispatch of the product. Please inform if the product is available or not as i need it urgently.
Response Via Email (abilash) 14/12/2012 07.46 PM
Dear Singhai,

Greetings from Flipkart!

Order Id : OD21204141328

We understand your concern.

We would like to inform you that your order for the product is in the process of fulfillment.

We are working on getting this order shipped to you on priority. The order is expected to be delivered to you by December 17, 2012.

Once the order is shipped, you would receive a shipping confirmation e-mail with tracking details.

We value your time and appreciate your kind co-operation.
Customer By Email (.) 14/12/2012 07.40 PM
Dear Ms Rekha, It is regretted that the same reply has been repeated and nothing is mentioned neither about availability of the product with you nor reason for delay. Moreover if the product is expected to be delivered on 17 th Dec it should have been dispatched by today but till this time I have not received any confirmation of dispatch. Please reply to my specific queries so as to letme know the actual status of my order.
Singhai

From: Flipkart Customer Support
To: sksinghaijbp@yahoo.com
Sent:
Friday, December 14, 2012 2:53 PM
Subject: [ Delay In Shipment ] OD21204141328 from: sksinghaijbp@yahoo.com [Incident: 121213-020479]
Response Via Email (rekha) 14/12/2012 02.53 PM
Dear Customer,

Greetings from Flipkart!

Order Id : OD21204141328
Product : HP Pavilion DV4-5009TX Laptop 2nd Ci5/6GB/640GB/Win 7 HB/2GB Graphics with Beats Audio (Carmine Red With Nova Pattern)

We understand your concern in this regard.

As per our records, we would like to inform you that your order is in the process of being dispatched to you. The order would be delivered to you by December 17, 2012. Once the order is shipped, we will be sending you a shipping confirmation email with courier details using which you could track the status of the consignment.

We request your kind co-operation and understanding in this regard.
Customer By Email (.) 14/12/2012 02.40 PM
Dear Sreejith,
I requested you to confirm about the aviailbility of the Laptop I have ordered but in your response it is only mentioned that my order is in process without indicating the avaiilbity of product with you. In this context I have learnt from market that the model of the laptop has been discontinued by HP. As such I am afraid that in case the product is not availabe with flipkart how it would be procured. As such please confiorm avaiaibility of the laptop ordered by me clearly to along with the
reason for such inordinate delay which is not expected from flipkart. Please confirm immedaitely.
S K Singhai

Dear Customer,

Greetings from Flipkart!

Order Id : OD21204141328

We certainly understand your concern.

We regret to inform you that unfortunately,
there has been an unexpected delay in having this order shipped to you.

We would like to inform you that your order is in the process of being dispatched to you. The order would be delivered to you by December 17, 2012. Once the order is shipped, we will be sending you a shipping confirmation email with courier details using which you could track the status of the consignment.

Please accept our sincere apologies for the inconvenience caused due to the delay. We request your kind cooperation and
understanding in this regard.

Help us improve our customer service by sharing your feedback here:
https://www.surveymonkey.com/s/Flipkart-customer-feedback-survey?c=121213-020479-965

Please write back to us should you have any other questions or need further assistance.

Regards,
sreejith
Flipkart Customer Support
http://www.flipkart.com/
The Online Mega Store!

Incident History

Customer By Email (.)
13/12/2012 07.10 PM

Date: 2012-12-13 19:08:49

From:
sksinghaijbp@yahoo.com

Order ID: OD21204141328

The laptop ordered by me is not yet delivered in spite of more than 10 days after placing order. Please confirm if the article is available with you or not.
Response Via Email (sreejith) 14/12/2012 11.45 AM
Dear Customer,

Greetings from Flipkart!

Order Id : OD21204141328

We certainly understand your concern.

We regret to inform you that unfortunately, there has been an unexpected delay in having this order shipped to you.

We would like to inform you that your order is in the process of being dispatched to you. The order would be delivered to you by December 17, 2012. Once the order is shipped, we will be sending you a shipping confirmation email with courier details using which you could track the status of the consignment.

Please accept our sincere apologies for the inconvenience caused due to the delay. We request your kind cooperation and understanding in this regard.

Reply

Mad consumer February 5, 2013 at 12:35

Sir i have ordered a samsung galaxy yS5360 on 30january and i have not received the product

Reply

Sree Harsha March 1, 2013 at 06:49

BC03115144 is the tracking of Seagate STBU1000303 1 TB External Hard Disk (Red)..
i have ordered it on feb 25th i have expected it to arrive on 27th or atleast on 28th but i havent recieved my hard disk even now… how long will it take… shipment page on flipkart says on transit to kukatpally hub it is in the same way since the day i ordered… plz make the shipment delivered as early as possible….

Reply

Anil Kumar March 31, 2013 at 07:32

I have ordered it on feb 27th i have expected it to arrive on29th or atleast on 31th but ihaven’t received my memorycard scandisk. OD30327040601

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Kirtiwan Khare March 18, 2013 at 14:20

I have order Eureka Forbes Trendy Steel Vacuum Cleaner, vide Order No. OD30316070564, through http://www.flipkart.com. I have track this order continuously, on 18 March I found that shipment reached at Destination Hub and 11:45am Shipment start for delivery, but I regret to inform that I have not received any single call from your delivery department nor nobody arrived at my residence address for the delivery and when I track the same at 19:44pm I found that remark has mentioned Customer not available… I am surprise, it is just impossible as it wont happen any given point that nobody is available, so I request you to please look in to the mater and let me know urgently the position of the delivery and also let me know contact no and person who is going to delivered the material here in Pune (Maharashtra).

With regards

Kirtiwan Khare

Reply

Firoze Khan June 7, 2013 at 20:09

Dear Kirtiwan,
You are absolutely right i just want to share similar experience i have gone thorough recently. I have purchased HP LaserJet 1020 – 1020 Plus Single Function Laser Printer
OD30604051190.
Shipment History
Tuesday, 4th Jun
08:37 pmPune In Transit To NagarRoad Hub 07:49 pmBengaluru Received At Bangalore Sort Facility 07:45 pmBengaluru In Transit To Bangalore Sort Facility
Thursday, 6th Jun
08:46 pmPune Undelivered As Customer Not Available 10:28 amPune
Out For Delivery 09:04 amPune Received At NagarRoad Hub
I DID NOT RECEIVED ANY CALL OR ANY OF THE LOGISTIC TEAM MEMBER EVEN TIRED TO INFORM ME ABOUT THE SHIPMENT. I called up customer care centre and been informed that any way the shipment will surely delivered today – 7th june. today is 7th June and I am still waiting for my delivery my current status shows that product is out for delivery its 8.00 pm already and Not a single information about product or delivery. This is absolutely absurd and ridiculous .
This is very horrible i don’t know why they are not transparent to the customers who invest their time and money to trackdown the orders. At least someone in Customer team have curtsey to look into this coz i have madeup my mind not to do business with flipkart any more and will shop elsewhere. VERY BAD EXPERIENCE.

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pawan sawarkar March 21, 2013 at 07:31

when i will get my consigment booking date is 15 mar and till date i had not received order i d is OD30315002304 and traking i d is WC00110729. my contact no is 9926305560.

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hemal jariwala April 12, 2013 at 09:33

when i will get my consigment booking date is 10 apr and till date i had not received traking i d is MP01090192 my contact no is 9033715872.

Hemal
surat

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Renu Newar April 15, 2013 at 19:46

My order number – OD30413093297 for Galaxy Grand. Expecting asap delivery by 16th on an urgent request. Shall appreciate your prompt/quick action. It’s my 1st experience with your company and I wish its Happy :)

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Kishore April 18, 2013 at 11:44

I have order One Samsung Phone but , i didn’t get in time. I have received after 15 days
of order Date. It is very Bad service.

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Ajay April 19, 2013 at 07:19

I have order one pc ks deo but i didn’t get in time.

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Vedavalli Narayanan April 21, 2013 at 06:34

I bought NOKIA 603 (Order ID 30414061149 ) through flipcart paying 7999 WS RETAILERS BEING THE SELLERS .When I enquired about its compatibility with BSNL SIM CARD I was assured with positive reply through E-MAIL by Ms Prayukti and was encouraged to buy the same without any hesitation
Shockingly I realized that the BSNL SIM CARD (prepaid worth 800 rupees) is too big to fit into the NOKIA 603 slot
The 3 of the authorized service centres of Nokia as recommended by the FLIPCART bluntly refused to cut the SIM CARD smaller in order to fit it into NOKIA 603 . They even ( CMH 80 ft Road opp ICICI bank ) fix the screen protector bought from WS Retailers
The MICRO SIM CARD recently released by the BSNL also needs to be cut
Please advice me suitably
Vedavalli Narayanan

Reply

Pratyay Ghosh dastidar July 23, 2013 at 00:05

Dear Mr. Vedavalli Narayanan
I am a fellow user of Nokia 603. When buying a phone, you should have thoroughly gone through the specifications and features section from the nokia site, where it clearly states that the hand-set supports only Micro-sim. And in case of sim punching,just take the sim and ask them(Nokia Care or Nokia Priority) or any other retailer to punch that sim. If, that is not possible, then you have to buy one sim puncher yourself. I first got 2-3 sims punched from Nokia priority and then I got myself one from ebay.in

Reply

WasimRahman August 3, 2013 at 14:59

Hey you just go to some local mobile repairing shop and they will fit your SIM. It is not a very big issue.

Reply

Bolin Chandra Kalita April 27, 2013 at 09:09

Order ID:OD30413091740

I have ordered one HIS AMD/ATI Radeon HD 6450 GPU 1 GB DDR3 Graphics Card from from flipkart.com C/O WS Retail Services Pvt. Ltd.the expacting date was on 15th april but till now it has not arrived.And this is my first purcase from flipkart PLEASE DON’T disappoint me….
THANK YOU..

Reply

Pushkar May 28, 2013 at 16:07

If you can not get my book delivered till tommorrow please cancel it the order

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K Karikolraj June 5, 2013 at 17:07

The best way to buy from flipcart is to choose COD, never pay them up front, so that you always have the option to cancel the order.

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Taushit Pal June 22, 2013 at 22:44

But we cannot do that for EMI right ? I bought a 28k phone and only have 5k in bank :P

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vishal June 12, 2013 at 19:56

The best way to buy from any online shopping portal is to choose Cash On Delivery as the courier company makes sure the parcel reaches you, never pay them up front, so that you always have the option to cancel the order.

Reply

Taushit Pal June 20, 2013 at 19:22

Hi ,

I have ordered for HTC one X+ (OD30616050362) on 16th June . On 17th there were some activity on the logs .But after that I haven’t heard anything as yet . The expected delivery was 2-3 days . When I called customer care they said they are escalating the issue . I am highly disappointed . Still waiting for the product ….. from Kadugodi , Bangalore

Reply

Admin July 4, 2013 at 15:21

I have friends in India and to be honest Flipkart.com is a top notch online shopping website. If you are having trouble dealing with them lot then I guess you are either hired to spread shit by other companies or you have no clue what you are talking about.

Reply

Pratyay Ghosh dastidar July 23, 2013 at 00:15

This is Consumer Court Forum. If people are having problems, they post it here.Many times it solves their problem Why should it concern anybody if you have friends in India or not? If people have no clue then why they are wasting their their time to type posts here, with their Order ID?Yes, flipkart does have some problem with their courier services, but now they are using their own Courier services for error-free services.So, please stop wasting your time here,hope you have some better work to do.

Reply

Admin July 23, 2013 at 00:50

I did not mean to offend anyone and I am not stopping anyone from posting anything but not one of the above posters came back to update what happend after they posted. Do you believe all of them lost their money? I say all of their orders were completed and products delivered because if that wasent the case they would be coming here posting updates but that doesnt look like happening.

Please enlighten me on this. I know this for a fact that people post their problems here and companies pick up the complaints and resolve them as well but no one ever returns to update the post saying their issue was resolved to their satisfaction. May be one out of 50 comes to update but thats not right then is it?

Reply

WasimRahman August 3, 2013 at 15:03

What is your problem?
It is a consumer forum. Oil your own machine. Don’t give advice others. And you are also judging the consumers as brokers of other company. How dare you?

Reply

sam July 24, 2013 at 19:39

Hi,
The problem is not with flipkart, its bluedart the courier service they use, most of bluedart employees are lazy, they dont go to given address and update status as customer not available, thus they get travel allowance without going anywhere.

Reply

Abhishek July 29, 2013 at 13:37

Sir,
Had ordered and recd. the following landline phone from Flipkart.
OD30303074322 Alcatel Temporis Retro Corded Landline Pho

The landline phone is not working anymore and has a 1 year manufacturers warranty. I am speaking and have exchanged emails with flipkart to give me service centre number of Alcatel, WHO REPAIR OR COVER WARRATY FOR LANDLINE PHONES. Everytime they reply, they give me number of companies like RV solutions(who repair only Alcatel mobile) or number of Alcatel-Lucent (who dont have any connection for warranty), they are not able to offer me a service centre number for Alcatel Landline
mobiles.

I have tried all following numbers as below and no proper number i have recd. till date

0124 4159999
0120 4744000
0120 4667111 (doesnt work)

Request you to kindly confirm with Alcatel people for landline warranty and answer me the same, else please replace the phone.

Thanks

Reply

Tarun July 29, 2013 at 16:16

hi,

2 days ago I brought there book Divergent on flipcart by the seller WS Retail. I had intended to buy the book Insurgent but got confused and bought Divergent instead. Is it possible to exchange the current book for a copy of Insurgent? The copy I own right now (Divergent) is brand new which arrived 5 hours ago and I havent even read it. So, it is as good as new.

Reply

Kumar August 22, 2013 at 07:18

I too have simmillar expereince. In the west, these kind of issues are taken very seriously and consumer complaints like this are taken promptly. For ex.Amazon.

It seems Flipkart is created to just “get customer” then they will sell the company to some other big company for a Profit. They are working towards this and hence the Forbs News which is backfired on them.

I would advice buyers when they buy items from Flipkart. They are one of the scamsters of this decade like a PONZI Scheme.

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SURESH November 12, 2013 at 19:37

I have similar experience with WS Retail they are the worst seller on flipkart avoid them by all means. I live in bangalore, even though their package distribution center is like couple of KMs from my house they took 10 days for delivery.

They even update false delivery status like “customer requested reschedule” and “vehicle breakdown”.

Flipkart should discontinue with this seller. I have given worst possible rating for this seller in my reviews.

Reply

Dinesh Nair April 9, 2014 at 21:36

Dear Friends
we are not in a country where there is inadequate employees. Hence dont follow online ordering. you should only depend on what you see. pay for what you have seen and analysed. otherwise such experiences will happen and dont blame flipkart for this. use your basic awareness while shopping

Reply

Prasad Shinde May 5, 2014 at 17:42

I have a humble request to W.S. Retail that please sell laptop backpacks such as Acer, Samsung, Lenovo etc.

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Nunsavathu. T J R Prasad naik. May 7, 2014 at 19:24

i ordered a moto g mobile from flipkart. ihave faced some problem with that handset, that is when i put headset to the mobile afterwards all sounds of mobile phone are not audible to out side even songs ,videos and phone calls also. i recieved my phone on 2nd of may, i donot used phone for a week also, with in one day i faced this problem, so, i want to replce my hand phone immediatly, please kindly replace it. thanking u……

Reply

sudhakara reddy M May 23, 2014 at 16:59

I have made an order for the mobile moto E through Flipkart OD 40515056940 and the same was dispatched on 18/05/2014 way bill No 103294437 Order No 47908527 and the shipper No WS retail services Pvt Ltd and the expected delivery date 20/05/2014 but so far I have not received the material please look in to this and sort out the problem immediately.

Reply

Vinay June 11, 2014 at 12:59

Hi,
I had ordered a Western Digital Harddisk on 5th June and it was not delivered to me. When I got a mail from flipkart that order has been delivered, I reached flipkart customercare and updated that I havent received the shipment. Then executive told me to wait for 10working days to investigate. The very next day I got a call from ECOM_prepaid(3rd party delivery team from flipkart) that item has been delivered to wrong person and they are ready to delivery, I had asked the delivery team to wait for 5min at my place, so that I can come and collect it by hand. He told he will come to my office address. But he did not come either or responded over phone. Meanwhile I received a mail from flipkart that item had not delivered on first day, it will delivered soon. Now it is the second business day and still I havent got any information about the shipment. I checked in ECOM-Prepaid website for tracking, it is shown as in transit.
I have seen such a service without any customercare number, branch offices and no clear tracking where my shipment is.

I had reached again flipkart customercare today, the executive says the same information again that shipment is delivered to wrong person. It will take 10days for us to investigate.

All the way my delivery is getting delayed and I lost trust on flipkart that if the product is tampered or something might go wrong with the product by the time of delivery.

My question is :
1. Flipkart such a mega online stores giving delivery to 3rd party ECOM-Prepaid, which is a bad service.?
2.Where my product is not delivered, still in wensite it shows it already delivered to me on 9-july.?
3.The product is not delivered to me on time and asking me to wait for 10Working days where nothing went wrong from my side. If the product is delivered you guys should investigate but why I should wait and it is getting delayed for 10days.?

4.how can ECOM-Prepaid serive team deliver the shipment to other person. Either the team has to reach my registered mobile number before handing over.

I had earlier placed many orders in flipkart never before I faced such issues. They were delivered to me by EKART team which responded very well. They reach me for delivery and responded very well.

Regards,
Vinay.

Reply

Sandeep Kumar July 19, 2014 at 21:50

Such kind of problem happening everywhere. Flipkart become commercial. They are using all low market valued courier partners who never cares for delivery quality, timely response as well as manner of customer handling.

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Arjun June 27, 2014 at 21:08

Sir,

I live in Pune and I want to buy SONY MDR-ZX750AP/R worth rupees ₹5180 from flipkart but as it is not available with you i am not able to buy the above product please it’s my humble request to you to make it available with you

Reply

Agam Sharma August 2, 2014 at 22:11

purchase moto e please help me … 9412453936

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karthi August 3, 2014 at 16:59

Hai i have order for throuh flipkart online shopping for mobile phone ASUS 5 phone . actual i have received date yesterday(02-08-2014), but still now not received my mobile phone .Tracking ID WSRP0864640912 . please help me .my order No OD40731120996. in a day delivery is saying the online so i have extra paying for Rs.90/. when will reach the my mobile . pls help me . contact me 9952051508

Reply

noorsameera August 9, 2014 at 00:06

I have returned the parcel which i already informed u.you’re taken the parcel back blue jjeans jeggings.ph.no:9000009286 plz return my money back cost is rs:942ok

Reply

Omprakash Kumar August 11, 2014 at 21:51

I had booked two items through Flipkart vide order no. OD40807150918; on 7th August 2014 but while tracking my order I found today that my consignment is yet to be dispatched. Please step may be taken to dispatch the same at the earliest. If not done so I will be compelled to go to Consumer Court; ;Thanks!

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Rajesh Agarwal August 19, 2014 at 22:09

After reading through all the above complaints it is time now for customers to pay back these fraud online companies in their own trick
WS retail and flipkart are both bogus companies trying to cheat customers
Flipkart books and accepts orders for delivery to be sold by WS seller which in turn returns heavy packages with comments that buyer refused to accept delivery
These buggers in order to carry heavy shipment returns it from their back office hub Why not they put a system in place to get customers signature.
Further the delivery boy tampers with the product package and takes out accessories

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rafaie August 26, 2014 at 14:04

i had ordered some products under OD40810010909 some days back . On the day of delivery the courier boy called me bt i was nt home nd u got my order my cancelled. Can i know d reason dt y was my shipment cancelled

Reply

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