www.miracas.com, online shopping of the clothes

by suhaani on September 26, 2012

On 5/8/12 i placed an order on miracas here is the detail of the order Invoicing
Suhaani meena
B2b/1 Janakpuri
110058 New delhi
India
INVOICE # IN001138 from 08/5/2012
Order # 000303 Carrier: Payment method:
Shipping date: 08/14/2012 Miracas – LIFE STYLE Redefined Cash on delivery (COD)
Description Reference U. price Qty Total
Casual Bat Sleeves Top With Side Buttons – Color : Rose
Pink
– INR 890.00 1 INR 890.00
Two Piece Long Sleeves Casual Top – Color : Blue — INR 1,190.00 1 INR 1,190.00
Trendy Grey Buttoned Shirt — INR 990.00 1 INR 990.00
Total products (tax excl.) : INR 2,728.89
Total products (tax incl.) : INR 3,070.00
Total (tax excl.) : INR 2,728.89
Total (tax incl.) : INR 3,070.00
Tax detail Tax Pre-Tax Total Total Tax Total with Tax
Products 12,500 % INR 2,728.89 INR 341.11 INR 3,070.00

I got the order but i didn’t like it so i returned it back to them on 28/8/12 from that time they dont responding to mails thet also blocked me over facebook on their page so that i would not be able to post anything neither they refund the money nor they exchanged the product till date. Please help me out ther are fraud they dont provide any contact number over their website.

{ 78 comments… read them below or add one }

Manisha Sharma October 18, 2012 at 04:28

Hello,

I made a order few months ago order no #299. I received order but the item was torned. I sent the courier back to Miracas and gave them Tracking ID too. But then after I didn’t hear from them ever. They don’t properly reply and the customer service is awful. I am badly harassed. I want my money back

Regard

Reply

neetu Suri December 28, 2012 at 15:03

can i know,,, how much time they take after order they take for delivery?

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garima December 17, 2012 at 10:59

I Ordered My Product on 12 dec’12 and till today i have been trying to contact them .. trace my order . But no one is replying neither they are pickng up the call nor do message order tracking facility is responding… its really a harassment…

we should all report for this site and kick off them from facebook as well… before others are caught in this …

Reply

kiran December 24, 2012 at 18:11

hey frnd…i to haven’t received any reply from them..i ordered a product on 5th of dec…even sent email to them to reply me but no response received ..

I could not call them ..due to have their contact number ..pls provide me

Reply

neetu Suri December 28, 2012 at 15:02

their customer care number is 02065000650

Reply

Miracas Customer Care April 6, 2013 at 10:43

Dear Customer,

As per our records, the product has been delivered to you by Aramex Courier. If for some reason you have not received the product, kindly contact us at care@miracas.com

Reply

rupesh kumar December 21, 2012 at 07:40

pl send me my product as soon as possible

Reply

Tanya Arora February 4, 2013 at 08:12

I got the order but i didn’t like it so i returned it back to them from that time they dont respond to mails to my calls neither they are refunding the money nor they made the delivery of the 2nd item i delivered. Please help me out they are fraud i if i dont get my money back i ‘ll surely gonna take legal action against mirascas team as whole.
i want immediate response asap.
oder id is #002012 and #002014

Reply

Miracas Customer Care April 6, 2013 at 10:41

Dear Customer,

Apologies for the delay, sometimes, products are sent from different warehouses and might reach you on different dates. As per our records both the items have been delivered to you. Please drop us a mail at care@miracas.com , if you require any further assistance.

Reply

Tanya Arora February 4, 2013 at 08:22

I got the order but i didn’t like it so i returned it back to them from that time they dont respond to mails to my calls neither they are refunding the money nor they made the delivery of the 2nd item i delivered. Please help me out they are fraud i if i dont get my money back i ‘ll surely gonna take legal action against mirascas team as whole.
i want immediate response asap.
oder id is #002012 and #002014

Reply

deepti pateriye February 4, 2013 at 09:33

i want return my top its size is to small so plz return this top

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arnika singh February 8, 2013 at 17:25

Hi all, i placed an order on 5.1.13 i received partial order i.e coat which was different from the product shown on their website, i returned the product but they dont reply. also i havent got the other part of the order. continuously asking for the update but they are not bothered. their num is switched off. i paid the amounbt thru credit carrd n total amount was 3480/- what do i do ??

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deepti rawat February 27, 2013 at 08:12

Hi all, i placed an order on 20.1.13 i received partial order i.e top and till now i havent got the mail regarding my order. continuously asking for the update but they are not bothered. their num is switched off. i paid the amounbt thru debit card n total amount was 1299/- what do i do ??

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Miracas Customer Care April 6, 2013 at 10:40

Dear Customer,

The product was wrongly delivered to a different person , and we have asked the courier company to correct the mistake and deliver to you as soon as possible. Please contact us in case if you require any further assistance.

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prateek March 8, 2013 at 07:38

atleast u guys got n returned… in my case they never sent n nor refund my money!

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Miracas Customer Care April 6, 2013 at 10:42

Dear Customer,

As per our records, the product has been delivered to you by Aramex Courier. If for some reason you have not received the product, kindly contact us at care@miracas.com

Reply

Gunjan Khushalani March 8, 2013 at 08:12

Hello
I placed an order on 03 March 2013
Order no 002335
1) Two piece Polka dotted top (Rs. 1290
2) Brown long sleeved layered top (Rs. 990)
I received only partial order i.e Brown long sleeved layered top and not the other one.
Both the itmes have been paid for via net banking.
I emailed them immediately and tried to call on their no. 02065000650 but it is not reachable and no response to my emails.
I Facebooked them but they deleted my comment. After sending for messages on FB I get a response “Dear customer, we are in touch with the delivery team and we will contact you shortly.”
After reading all these complaints above I think I have been fooled by the company too.
Pleas help or advice what can we do in such a situation.

Reply

Miracas Customer Care April 6, 2013 at 10:38

Dear Customer,

Sometimes, products are sent from different warehouses and might reach you on different dates. As per our records both the items have been delivered to you. Please drop us a mail at care@miracas.com , if you require any further assistance.

Reply

prateek March 8, 2013 at 16:52

I’ve Placed an order with the http://www.miracas.com for a Shirt on 27/02/2013,
Order No: 002286
Payment : INR 1190
Paid Via Internet banking Ref No : 14877802IGG5451693

Since then I’m constantly requesting them to tell me the status of my order how ever their customer care is not responding to any of my e-mails , Moreover the Phone number given on their website : 02065000650 isnt working!

Its unfortunate bad N Highly unprofessional customer care. Neither sending my order, nor responding to me Nor even refunding my money.

Reply

Miracas Customer Care April 6, 2013 at 10:36

Dear Customer,

As per our records, the product has been delivered to you by Aramex Courier. If for some reason you have not received the product, kindly contact us at care@miracas.com

Reply

john March 11, 2013 at 14:05

Level – 6, Pentagon 2, Magarpatta City, Pune – 411 013
this the address of Miracas so, u all can take help of any of urs frnds who stay pune. hoping this may prove helpful.

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Krishna March 26, 2013 at 05:22

I have placed an order on miracas.com on 16-03-13…the details are:
Order # 002539
Total 2 items
Two Piece Long Sleeves Casual Top – Color : Blue — INR 1,190.00
Sweet Bat Wing Casual Loose Top – Color : Black, Size :Medium– INR 1,090.00
Total products (tax excl.) : INR 2,026.67
Total products (tax incl.) : INR 2,280.00
I made online payment
But till now only one top has been delievered through aramex courier….but miracas not provided any information regarding shipment of the second top (i.e. Two Piece Long Sleeves Casual Top – Color : Blue)…
I have tried to contact them several times but their customer care number is not reachable…I have mailed them. I have sent them messages on chat and on Facebook also…but I have not got any reply from them.
Please let me know when they are going to deliver the top.

Reply

Miracas Customer Care April 5, 2013 at 17:23

Dear Customer,

Apologies for the delay, sometimes, products are sent from different warehouses and might reach you on different dates. As per our records both the items have been delivered to you. Please drop us a mail at care@miracas.com , if you require any further assistance.

Reply

Miracas Customer Care April 6, 2013 at 10:37

Dear Customer,

As per our records, the product has been delivered to you by Aramex Courier. If for some reason you have not received the product, kindly contact us at care@miracas.com

Reply

Nikita April 10, 2013 at 14:05

Please let me know about the status of my order #002854, which was placed on 4/6/2013.
Let me know the customer care number, where I can call for the details.
Awaiting for the reply.

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Debanjan Duta April 12, 2013 at 13:34

Me too waiting for the same..seems like they dont even bother !

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Debanjan Dutts April 12, 2013 at 09:41

Me too faced similar harassment. Though i didnt paid yet, its on cash on delivery.. to know about the product delivery i mailed them more than 20 times even tried to call them many times but they dont even bother to reply. If this is their service i am not going to accept the product. Kindly call me and contact me asap else cancel it , i will not accept the delivery… order no #002847

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Nikita April 16, 2013 at 20:27

very very bad service, they take our money and neither they bother to send the orders nor to reply for our emails/message

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Debanjan Duta April 18, 2013 at 09:01

I mailed them many times regarding the delivery of the product. Didn’t got a single reply and their customer care number in also invalid..
I will not accept the delivery..it is on ‘ cash on delivery’ .

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SURBHI April 24, 2013 at 04:46

Dear Sir/Ma’am,
I placed the order on 22/10/2012 of a White Top. I was really unhappy with the quality . I Have couriered through the DTDC Courier M80453556 on 7 /11/2012 . But till now after 6 months did not get any response from MIRACAS side. I have mailed no. of times on your id, called hundreds of time. I want my money back . Please arrange for the same or else i have to take severe action against fraud.i have been getting message that your customer care will call back . But i think their is no customer care department for you people. Even i have tried tracing TANIA ESTEVENS ON FACEBOOK. Send her no. of messages but no response till now.
I want the refund at the earliest.

Order No-1099
Elegant Long Sleeves Lace Blouse – Color : White
REFUND AMOUNT-RS.1199

Surbhi

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Yeeshu May 7, 2013 at 01:27

Hi,

I am facing the same concern. Order number #002536 took a month to reach me after which it turned out to be defective. I have the photographs. I returned it. And no response. It is not updated under returns on the website. It is in stock on the site though. The chat option is offline. The phone number does not work and they do not respond to mails. Feeling extremely helpless. I actually thought this org had some standard. Now I feel I have been duped of INR 1,190.00. Terrible customer service. Any advice or help on the same would be appreciated.

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Savi May 9, 2013 at 06:31

Thanks all for updating the issues you are facing with Miracas team. I was about to place an order worth 2080 RS. After all the negative feedback I’ve received from you, I’ll never make a mistake of purchasing anything from them.
I did try to leave a offline message to them last nite, as I had some enquiry and was hoping they would come online today so I can have a direct chat, but don’t see them online even now, this made me think about their services and googled for more info.
I advise all of you to register a complaint with consumer court, hope atleast they can assist with amount refund and also avoid these kind of incidents happening in future.

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Raghavendra May 17, 2013 at 12:16

My order was placed on the 30th of April and they still did not ship it. They do not even bother to reply to any of my emails complain tickets or messages, the phone number for customer care mentioned in their website does not work.
They stopped communication right after they took my money, the order number is #3190.

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akanksha dwivedi May 22, 2013 at 13:37

Hi , I have placed a order online …order no-003494….
The amount has been deducted from my account …but on website it is showing payment failed….I have sent you several messages but you guys are not responding

Could you please check and update me asap?

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reshma May 23, 2013 at 23:42

after reading above all comment..I dnt wish to buy..though miracas has good design cloth…it’s sad to hear all this..was suppose to buy 3tops..by now changed my mind..

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KHUSHI May 30, 2013 at 11:37

GUD YOU CHANGED YOUR MIND, THEIR SERVICE IS PATHETIC…

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KHUSHI May 30, 2013 at 11:37

I PLACED THE ORDER ON 8TH FEB 2013 FOR BLACK PURSE, WHICH I RETURNED BY 27TH FEB (IN 2 DAYS FOR RECEIVING IT COZ THE QUALITY WAS TOO BAD). ORDER NUMBER IS 2002. TILL TODAY I’M WAITING FOR MY REFUND FOR 1470/- PAID FOR THE PURSE. I HAVE WRITTEN 30 MAILS TO THEM BUT NOBODY RESPOND, NO ONE PICK AT THEIR CALL CENTER. CAN U PLEASE UPDATE HOW MUCH TIME YOU NORMALLY TAKE TO REFUND THE MONEY OR PROVIDE STORE CREDIT. IT BEEN MORE THAN 3 MONTHS NOW I’M FOLLOWING UP WITH YOU GUYS?

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Ujjal June 17, 2013 at 00:37

This ain’t going to stop them from fraud business. Lets all grievances be filed in one under cyber crime and IPC offences. Stop their business so that they never dare to do fraud business.

By posting we are simply doing nothing. I am going to file a case against their company if they are not delivering the item within deadline of 15 days. its a cyber crime and a IPC offence. Can be filed to nearest police station and also Criminal Investigation Department ( CID) in form of cyber crime.

Former S.I ( Special Branch)

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sibani rath June 16, 2013 at 18:26

i had placed and oder n i gt it.. but while transaction they charged twice.. i want my money back RS1350
my 1st transaction
Merchant Reference Number : 17271
EBS Payment ID : 16674605
Payment Mode : VISA Debit Card
Amount : 1390.00

Customer Name : sibani rath
Customer Email : sibanirth0@gmail.com

Status : SUCCESS which shwd me nt cnfrmd bt deductd 1350 rs

2nd transactin
Merchant Website : miracas.com
Date : 2013-05-15 23:48:52

Merchant Reference Number : 17271
EBS Payment ID : 16674732
Payment Mode : VISA Debit Card
Amount : 1390.00

Customer Name : sibani rath
Customer Email : sibanirth0@gmail.com

Status : SUCCESS’
this is my payemnt list i have post my complaint mails mre thn 20 tym bt m nt gtng any repond n my money

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Shelly Tomar July 9, 2013 at 10:29

Hi All, same thing happened to me when i ordered a product from Miracas on 4th June 2013. Order number# 003735. The fabric of the product was very poor and when i registered the complain to their customer care for exchange of the product, they didn’t responded to me. Its been more than a month and even after 5-6 reminders, i didn’t heard back from Miracas.

People managing this site are thieves. They just fool people. This is the worst kind of service i ever received from any online site. They even blocked on facebook.

Someone please take some legal active against this site. So that they should learn a lesson.

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Muthukumar July 11, 2013 at 19:28

I have placed an order in Miracas (Order #004559) on July 4th 2013 and I haven’t heard any response from them about the delivery date (approx)

Please let me know the status of my order asap.

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Arpit Kuche July 12, 2013 at 14:32

I had ordered a leather jacket from miracas.com but til date I have not received it. My order number is #004288 placed on 06/25/2013 19:37:00. Anyone please help me out in this case.

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Ashita Sehgal July 16, 2013 at 08:31

I Have placed an order in Miracas ( Order: #004653) Pretty V Neck Dress With Sash Belt – Color : Royal Blue on 09th july’13 , i have still not received any confirmation regarding shippment of my order … I need the dress by 21st July’13. I have sent numerous mails on the customer service id , but nobody has even reverted on the mails …… Please can i have a revert on the complaint raised …. Be a little customer centric

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Srishti Tomer July 21, 2013 at 20:53

Hi Ashita,

I was planning to order from Miracas as well. Did you receive your order? If yes, how was the stuff?

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Sonam Agrawal July 17, 2013 at 14:43

Hi All,

I ordered a “Stylish Open Style Jacket – Color : Red, Size : Extra Large INR 1,790.00 ” with order number #04597. Received the order on 13th of July via “ARAMEX” courier, but the jacket was defected, i mailed them immediately on the same day, they replied back saying that they will have it picked up from my place through aramex courier, and that the courier company will call me, but after that neither the courier company has called nor did they reply to any of my queries regarding amount reimbursement.

And the customer care number which is mentioned in the site 0206500650 always says not reachable whenever called.

PEOPLE OF MIRACAS CUSTOMER CARE

You have replied back to few of the complaints above saying that if we have any concerns we can reach you at so n so number or so n so email id, but you people don’t reply back neither is your phone number reachable.

sonam293@gmail.com is my email id, Reply back ASAP, else seeing the above complaints and my experience with your pathetic service, I will have to take some real serious action on you.

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Naz H July 18, 2013 at 03:38

Hi all,

How I wish that I had seen this thread a few days back. Miracas is absolutely cheating online shoppers! I am a frequent online shopper and have never come across anything this disgraceful and harassing . I had placed an order for a shirt on the 3rd July. It has been more than 10 days. There is no sign of shipping the order. What’s more? The customer care service is the lousiest. It is like talking to a wall! There is no response to mails. I tried getting in touch with them through Facebook. I was told that the delivery team will be getting in touch with me shortly. But, that never happened. I am sure this is a rip-off. I made a mistake of pre-paying for the order. Even if I want a refund, the cheat site will not pay me back. Please never choose this site to shop.

Order details

Order: #004505 placed on 07/3/2013 03:11:28
Payment: EBS

Reference Product Unit price Quantity Total price
Stylish Slim Fit Blouse – Color : Navy Blue, Size : Small INR 1,390.00

Reply

Srishti Tomer July 21, 2013 at 20:56

Hi Naz,

I was gonna buy the same blouse, any news on it from their end?
I really like that blouse but I dont wanna be duped.

Regards,
Srishti

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Naz H July 21, 2013 at 23:13

Hi Srishti

I got a mail from miracas two days back. They said that they would ship my order on Saturday. I haven’t received any shipment details from miracas till now. Also, my account page doesn’t show that my order has been dispatched. I hav no clue if i’m going to get my order ever! I won’t recommend anyone placing any order with this site. Highly shady business they are running!

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ronald July 22, 2013 at 23:18

helo evry1….me n 1othr guy ordered a leather jackt n we gt it in tim….apreciate mircas 4it bt da stuf ws nt lik da 1 dey show in der site…..i won’t evn pay half da price of it if truth 2b told….anywy i hop mircas deliver stuf in tim 2ol dos who r hving complains….dts ol 4me in mircas, won’t shop no mor here….gud luck 2ol….

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hariom July 29, 2013 at 14:31

i had my order since 29-6-13 till date i didnot got my order

Order: #004404
Carrier: Miracas – INDIA
Payment method: EBS
Download your invoice as a .PDF file
You have given permission to receive your order in recycled packaging.

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lats August 3, 2013 at 21:15

thanks to you all,
because of this review I’m safe,
i checked the review before purchases again thank you so much…

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Abhijit August 10, 2013 at 00:01

I was about to place order for jacket when some one suggested me to check the reviews. Thanks, looks like I just escaped from having a painful experience !!! Miracas your products look really attractive but with these comments wish pay on delivery facility was there

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Ranjit Ravindran August 19, 2013 at 07:23

I also placed an order with order number 5231.As there was no response I also e-mailed my concern at care@miracas.com, but still there is no reply.I also think this is a fraud side.Could any one tell, how should I file a case in consumer court, online?

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Thangmeiya August 27, 2013 at 02:29

I regreted the day i order the ladies jacket(Stylish Slim Fit Jacket With Hook Buttons order no.005361 INR 1890) for my wife but turns out to be smaller size …so tried to exchange for larger size but not been able to communicate with this dhokebaz miracas …tried every means of communication…facebook ,emails ,telephone none seems to work…what a great company??..some googling and found out that there is no miracas in hong kong, on this website dhgate.com you will find all the products shown on miracas at a cheaper rates right from the actual manufacturer not miracas…

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praveen August 29, 2013 at 09:48

I made a order few months ago order no #1225. order no #005085 dated07/26/2013
I received order but the item was smaal in size. I sent the courier back to Miracas and gave them Tracking ID too. But then after I didn’t hear from them ever. They don’t properly reply and the customer service is awful. I am badly harassed. I want my money back.

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Monish August 30, 2013 at 18:17

The very first time i registered on Miracas.com, i was guided by a chat assistant for all the queries i had. After placed an order of nearly 7ooo/- Rs neither the chat assistant appears on the website nor does my order show any change in its status. If anyone is aware of any way of getting in touch with them please let me know.

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ankita October 2, 2013 at 10:46

The worst website i have ever shopped with.
I have ordered blazer from this disgusting site on 18 sep and till now i have not received my order. I have tried calling on their customer care number pune as well as mumbai but no one is answering the call. I dont knw when il receive my order whether i rceive it or not.
These bloody people cheates us the worst they do with us more worst will happen with them.

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mangesh November 9, 2013 at 13:17

i was booked my order 29/10/2013 and my order num is #008188.i was orderd two product in this only one product sw-3651 is delivered but another product sw-3654 is not yet delivered

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Rachitta November 19, 2013 at 12:53

i was just going to make a purchase of around 20,000. (Yes i’m a big shopoholic) but after reading all these comments i’m never going to this site again. Thank you for saving me from this fraud.

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Pramod December 8, 2013 at 08:16

I have ordered an Item No- SW- 18545 on
26/11/2013, by online payment mode, but it
has not been delivered yet. Kindly inform the
status of the same. #009554 order no

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rupa December 12, 2013 at 16:43

LET THEM MAKE US SUFFER……………………….GOD IS DERE ….SUCH PEOPLE WILL SUFFER SO DRASTICALLY THAT THEY WILL REALIZE ONE DAYWHAT THEY HAVE DONE…………………………………………..

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Nisha December 17, 2013 at 14:53

I placed an order #010366 but not getting any updates from miracas regarding the order status.Had mailed them so many times but still no response.
Customer care number doesn’t work.

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jyoti December 17, 2013 at 15:49

sir ,i ordered small size of jacket but u mention large……..i dont want purachase pls cancel my order……………..

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Abhishek Vyas December 19, 2013 at 11:11

I placed an order #009896 but not getting any updates from miracas regarding the order status.Had mailed them so many times but still no response.
Customer care number doesn’t work.

INVOICE # IN011030 from 12/18/2013
Order # 009896 Carrier: Payment method:
Miracas – INDIA EBS
Description Stylish Cap Sleeves Pencil Fit Dress – Size : Small 637883419 INR 2,990.00 1 INR 2,990.00

Reply

Deepika December 29, 2013 at 17:36

Hi,
I had placed an order on 12th December for Stylish Double Breasted Woolen Trench Coat – Color : Red, Size : Medium.
Order: #010298
Carrier: Miracas – INDIA
Payment method: EBS
I am yet to get the order and there has been no intimation from your side regarding the delay.I have been emailing you and there is no response.

Reply

nitin gupta January 17, 2014 at 15:10

Hi,
 
Till now I have not received any reply from your side.I have called so many times on your customer care number from yesterday,but it is always busy.
This is not the right way to treat your customer.Kindly provide me your higher authority email id or number where I can escalate the issue.
 
Regards,
Nitin Gupta

From: Nitin Gupta
Sent: Friday, 17 January 2014 12:45 PM
To: ‘Miracas Lifestyle’
Cc: ‘nitin.gvarshney@gmail.com’; ‘return@miracas.com’
Subject: RE: [#769] Exchange of order no.011146**
Importance: High

Hi,
 
Kindly confirm the status.ASAP.
 
Regards,
Nitin Gupta

From: Nitin Gupta
Sent: Wednesday, 15 January 2014 1:57 PM
To: ‘Miracas Lifestyle’
Cc: nitin.gvarshney@gmail.com; return@miracas.com
Subject: RE: [#769] Exchange of order no.011146**

Hi,
 
I have return the item at below mentioned address on 11/01/2014 via DTDC POD no.V15117597.
Please verify & confirm the status.
 
Regards,
Nitin Gupta

From: Miracas Lifestyle [mailto:support@miracaslifestyle.freshdesk.com]
Sent: Friday, 10 January 2014 4:18 PM
To: Nitin Gupta
Cc: nitin.gvarshney@gmail.com; return@miracas.com
Subject: Re: [#769] Exchange of order no.011146**

Hi Nitin.g,

Please return the item at the following warehouse address.Please make sure that the tags are intact and a copy of the invoice is sent with the parcel. Please make sure that the product is delivered back to us within 15 days after the receipt of the order. Otherwise your request may get rejected.

Miracas Lifestyle Pvt Ltd, Office Number 14, First Floor, TAIN SQUARE, Fatima Nagar, Pune – 411 040

Once we receive the product back, we will be conducting a standard inspection to make sure that the product is not damaged, used or stained. Once the product passes our inspection we will be issuing a voucher for the same value of the returned product, which can be used to buy anything else from the website. This voucher will be sent by email to you.

Please note that it takes 3 working days for our returns team to issue a voucher once they receive the product from you.

Ticket://miracaslifestyle.freshdesk.com/helpdesk/tickets/769

On Thu, Jan 9 at 2:05 PM , Nitin.g wrote:
Hi,
 
This is to inform you that i have ordered a Deseigner Edition Hoodie on 31/12/2013,order no 011146.
Yesterday I have received the same.But the colour of the jacket is completely diffrent as updated on your website.
Now i want to exchange the same with another product.NEW PRODUCT CODE-SW-17452,Colour -DARK KHAKHI,Size-XL.
Kindly suggest the formalities i have to do for the exchange of the product.ASAP.
 
Thanks & Regards,
Nitin Gupta

Reply

sangeetha January 22, 2014 at 20:10

What is the cancellation process in Miracas….can someone tell me asap!

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Varun February 11, 2014 at 17:28

Hi Friends,

Thanks to u all….i was about to order a jacket but after seeing your comments i cancel my order…….Now i understand MIRACAS is fraud.Same think i should convey to my friends also about this site…:(

Reply

Priyanka February 19, 2014 at 15:07

Guys…i like one jacket…should i go for purchase or no…confused after watching your comments

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Amrita Khangura February 21, 2014 at 14:04

Dont buy anything from here they will take your money and will never respond back.

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abhinav February 20, 2014 at 17:12

i have ordered one brown color leather jacket l.order number #012982. On 1st feb and its been 20 days.let me know where my parcel is..

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Abhinav February 20, 2014 at 21:18

To the Miracas Team
I have ordered one brown leather jacket order no #012982 .
Let me know where my parcel is?

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Amrita Khangura February 21, 2014 at 14:03

YOU GUYS ARE CHEATS…..

I placed an order the products had problems had returned them and ever since the replacement order has not come to me its been a month since i have been following you with you guys. Nobody cares to respond, Wasted my Rs.5000 on your site. Its site like these that people don’t trust online shopping. there should be a campaign started to close down such websites.

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Anu March 20, 2014 at 03:08

Thank you all for the feedback. I was about to place an order worth 18K. I don’t think I will now.

Regards.

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chahat March 25, 2014 at 17:45

I ordered a handbag , my order no is #016343 please let me know the whereabouts of my courier.

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Abhinav March 31, 2014 at 07:02

Hi Everyone,

I ordered for 13k from this website. First they shipped it very late. Later when I received it i found out that the quality was pathetic and sizes were wrong for all. So I mailed it back to them. They did issue me 4 voucher number in which 1 of it had an expeiry date before even the order was placed, so I am not even to use it on there website.
They say they do not have any return policy, instead they issue vouchers. Now they are not correcting the expiery date on mine.
I mailed then so many times, called them up but no one replies. So actually I have lost 13k to them. They even blocked me on there fb page.
Now my question here is, should we all do something about it? Writing our reviews will not help. People living in Pune can surely help, I am open to visit Pune and nab these A**%#les, with the help of police.
What say?

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Praveen April 1, 2014 at 15:01

I have ordered for a watch. My Order: #016957 and made a payment of rs. 4890 through CC. It is being 9 days and till date i do not have any info about my parcel. I have been regullarlly trying to reach you people trough email and over phone and each time i am unsuccessful. Please let me know when i will be receiveing my consignement.

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Deepa Jeswani April 7, 2014 at 15:14

Hi,
I placed order for 3 items under order # 016842 on 22/03/14 which stated the items will be delivered within 7-10 working days which is passed. As i see the reviews i conclude that you are scamper. I am seriously warning you to send my products or refund as display with quality. if that’s not happening be ready to face legal consequences, i very well know how to deal cheaters like you. i have notified my lawyer about this instance and im asked to send you last warning after that he will deal with you scampers. When i could get Rs 40000 from scampers like India Emporium, so imaging what can i do to you guys. Final warning!!

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